MotifPadSupport

A helping hand.

Answers for your next stitch.

How do I get started?

Create a chart, choose a stitch symbol and tap the canvas to place it. Select a symbol to adjust its colour or rotation. The tutorial is available again from Settings. MotifPad uses US crochet terminology.

What is included for free?

Save one chart and use all editing tools, colours and PDF export. Pro unlocks unlimited saved charts. Each chart supports up to 300 symbols on a 24 × 24 grid.

How do I restore Pro?

Sign in to Media & Purchases on your iPhone using the Apple Account that bought MotifPad Pro. Connect to the internet, open MotifPad Settings and choose Restore purchases. You do not need a MotifPad account. Restoring Pro restores access to the paid feature; it does not restore your drawings.

Are my charts backed up?

Charts are saved on your device. MotifPad does not provide account-based cloud sync or an online chart backup. Removing the app or losing the device can erase them. Export a PDF to keep a readable copy; PDFs cannot be imported as editable charts.

Is Pro a subscription?

No. Pro is a one-time purchase with no recurring charge. The final price is shown by Apple in your local currency before you confirm. Refund requests are handled through Apple’s purchase support.

How do I print or share a chart?

Open Export, choose A4 or Letter and preview the PDF. Use the iOS share sheet to save it to Files, send it or print with a compatible printer. Check the PDF before sharing.

Still need a hand?

support@winnowapp.app

Include your iPhone model, iOS version, MotifPad version and the steps that led to the problem. A screenshot can help. Never send passwords, card details or Apple verification codes.