RollomiSupport

Privacy policy.

Rollomi for iPhone and this website · Updated 23 September 2026

Who is responsible?

Pablo Fernández Jiménez is responsible for the personal data processed to provide Rollomi and respond to support requests. Contact: support@winnowapp.app

Your photos and local progress

Rollomi uses the Photos access you grant to display photos, organise review batches and request deletion of your chosen selection. You may grant full or limited access and change it in iPhone Settings. Photos, photo identifiers, image metadata and review history are not uploaded to our servers or sent in app usage events. Review progress and preferences are stored locally. Apple manages your photo library and iCloud preview downloads; iCloud Photos deletions sync according to your Apple settings. Removing Rollomi can erase its local progress.

Optional usage analytics

PostHog helps us understand whether app features work and how people use the review and purchase flows. Events include app opens, permission outcomes, review batch starts and completions, numerical counts, paywall interactions and purchase outcomes. They may include app version, language, Pro status and a pseudonymous app user identifier shared with RevenueCat to connect usage and purchase events. This is not a Rollomi account or your name, but events associated with the same identifier can be linked. Our PostHog project is hosted in the EU.

Turn off Help improve Rollomi in Settings to stop optional usage events. This does not stop Apple or RevenueCat from processing purchases or purchase analytics, including transaction events sent to PostHog by RevenueCat. We do not enable session replay, advertising tracking or IP-based geolocation in the app analytics configuration. Network providers may process IP addresses when delivering requests. We do not send your photos, photo identifiers, filenames, image metadata or free-text content in these app usage events. See PostHog’s privacy policy.

Purchases and Pro access

Apple processes payments. We do not receive your payment card details. RevenueCat helps validate purchases and restore Pro using an anonymous app identifier, transaction and purchase history, entitlement status and technical context such as app version, platform, locale and currency. We use this information to deliver Pro, prevent purchase fraud and understand sales. We do not require a Rollomi login or use this information for cross-app advertising. RevenueCat transaction analytics can be associated with usage events in PostHog through the pseudonymous app user identifier. See RevenueCat’s privacy policy and Apple’s privacy policy.

Support and website visits

If you email us, we process your email address, message and any attachments to answer your request. Our email provider handles those messages. Website hosting and security providers process requests, including IP addresses, request times and browser information, to deliver and protect the site. Cloudflare provides hosting and security; see its privacy policy. This website contains no advertising pixels or optional analytics scripts.

Why we process data

We process purchase information to perform our agreement with you. We process support communications to answer your request and, where applicable, perform that agreement. Our legitimate interests include securing the service, preventing fraud and understanding sales and product performance. Optional usage analytics can be disabled in Settings. You can contact us to object to processing based on legitimate interests. We may retain information where necessary to meet legal obligations.

Sharing, transfers and retention

Service providers receive only the information needed for their roles. Apple also processes information under its own terms. Providers may process information outside your country, including the United States, subject to applicable transfer safeguards. Contact us for details of the safeguards relevant to your information. We retain purchase records as needed to recognise and restore Pro and satisfy legal obligations; support messages only as needed to resolve requests and related issues. Hosting logs follow the provider’s security retention practices. Local review history remains until you reset it or remove the app. Usage and purchase analytics are retained as needed to assess product performance and support purchase records; you can contact us about applicable retention or deletion of information linked to your app identifier.

Your choices and rights

Depending on applicable law, you can request access, correction, erasure, restriction or portability of your personal data, and object to processing based on legitimate interests. Contact support@winnowapp.app We may need limited information to verify a request; we cannot identify a purchase from an anonymous identifier alone without relevant purchase context. You can also complain to your local data protection authority, including Spain’s AEPD.

Children and changes

Rollomi does not request a child’s name, age or contact details. If you believe a child has sent us personal information, contact us so we can address it. We will update this page if our practices change and revise the date above.