MotifPadSupport

Privacy policy.

MotifPad for iPhone and this website · Updated 8 September 2026

Who is responsible?

Pablo Fernández Jiménez is responsible for the personal data processed to provide MotifPad and respond to support requests. Contact: support@winnowapp.app

Your charts stay on your device

MotifPad stores your charts and preferences locally. We do not operate a chart-upload service or require a MotifPad account. PDF exports are created on your device. If you share a PDF or send us a chart with a support message, you choose its recipient. Removing the app can erase local charts.

Purchases and Pro access

Apple processes payments. We do not receive your payment card details. RevenueCat helps validate purchases and restore Pro using an anonymous app identifier, transaction and purchase history, entitlement status and technical context such as app version, platform, locale and currency. We use this information to deliver Pro, prevent purchase fraud and understand sales. We do not connect it to a MotifPad login or use it for cross-app advertising. See RevenueCat’s privacy policy and Apple’s privacy policy.

Support and website visits

If you email us, we process your email address, message and any attachments to answer your request. Our email provider handles those messages. Website hosting and security providers process requests, including IP addresses, request times and browser information, to deliver and protect the site. Cloudflare provides hosting and security; see its privacy policy. This website contains no advertising pixels or optional analytics scripts.

Why we process data

We process purchase information to perform our agreement with you. We process support communications to answer your request and, where applicable, perform that agreement. Our legitimate interests include securing the service, preventing fraud and understanding aggregate sales. We may retain information where necessary to meet legal obligations.

Sharing, transfers and retention

Service providers receive only the information needed for their roles. Apple also processes information under its own terms. Providers may process information outside your country, including the United States, subject to applicable transfer safeguards. Contact us for details of the safeguards relevant to your information. We retain purchase records as needed to recognise and restore Pro and satisfy legal obligations; support messages only as needed to resolve requests and related issues. Hosting logs follow the provider’s security retention practices. Local charts remain until you delete them or remove the app.

Your choices and rights

Depending on applicable law, you can request access, correction, erasure, restriction or portability of your personal data, and object to processing based on legitimate interests. Contact support@winnowapp.app We may need limited information to verify a request; we cannot identify a purchase from an anonymous identifier alone without relevant purchase context. You can also complain to your local data protection authority, including Spain’s AEPD.

Children and changes

MotifPad does not request a child’s name, age or contact details. If you believe a child has sent us personal information, contact us so we can address it. We will update this page if our practices change and revise the date above.